Terms of service
Terms of Use – Cosmobel
Last updated: October 1, 2025
These Terms of Use (hereinafter the “Terms”) describe the rules governing the use of the website www.cosmobel.co.uk (hereinafter the “Website”), operated by:
Cosmobel
Rue Wayez 153B
1070 Anderlecht – Belgium
VAT: BE1006.284.829
Email: cosmobelgiumco@gmail.com
By accessing and using this Website, the user (hereinafter the “User”) acknowledges having read, understood, and unconditionally accepted these Terms.
1. Purpose of the Website
The Cosmobel.co.uk website is an online platform specialising in the sale of haircare and beauty products for individual consumers.
Users can browse products, place orders, and contact our customer service team.
2. Access to the Website
Access to the Website is free and open to any User with an internet connection.
Certain features, such as placing an order, may require the creation of a customer account.
The Website is generally available 24 hours a day, 7 days a week, except during maintenance, updates, or events of force majeure.
3. Customer Account
To place an order, the User may create an account by providing accurate, complete, and up-to-date information.
The User is responsible for maintaining the confidentiality of their login details and for all activities carried out through their account.
Cosmobel reserves the right to suspend or permanently delete an account in cases of misuse, fraud, or non-compliance with these Terms.
4. Products and Orders
All products are described with the greatest possible care. Photos are provided for illustrative purposes only and are not contractually binding.
By placing an order, the User automatically accepts the General Terms and Conditions of Sale (GTCS) in effect at the time of purchase.
Cosmobel reserves the right to refuse or cancel an order in cases of product unavailability, previous disputes, or suspected fraudulent activity.
5. User Obligations
The User agrees to:
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Use the Website in accordance with the law and these Terms;
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Avoid causing harm to the operation or reputation of the Website or the Cosmobel brand;
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Refrain from distributing viruses, spam, or harmful content.
Any misuse of the Website may result in legal action or access restrictions.
6. Intellectual Property
All content on the Website — including text, images, logos, videos, and graphic elements — is the property of Cosmobel or its partners and is protected by copyright and intellectual property laws.
It is strictly prohibited to copy, reproduce, modify, or distribute any part of the Website without the prior written consent of Cosmobel.
7. Personal Data
The processing of personal data is carried out in accordance with our Privacy Policy, available on the Website.
Users have the right to access, correct, delete, and object to the processing of their data, in accordance with the General Data Protection Regulation (GDPR).
8. Liability
Cosmobel makes every effort to ensure that the Website is secure, accessible, and user-friendly. However, the company cannot be held liable for:
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Temporary interruptions or malfunctions of the Website;
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Technical errors or typographical mistakes;
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Direct or indirect damages resulting from the use or inability to use the Website.
9. External Links
The Website may contain links to other websites or external resources.
Cosmobel has no control over these sites and cannot be held responsible for their content, policies, or security.
10. Changes to the Terms
Cosmobel reserves the right to modify these Terms at any time.
The applicable version is always the one published on the Website at the time of use.
11. Applicable Law and Jurisdiction
These Terms are governed by Belgian law.
In the event of a dispute, the parties will first seek an amicable resolution.
If this is not possible, the courts of Brussels shall have exclusive jurisdiction.